Data protection

Controller, data protection officer and contact

Identity and contact details of the data controller
The person responsible for processing personal data is S.A.S D.P.A.N.

Identity and contact details of the data protection officer
The data protection officer is Jérôme B.
rgpd@dpan.com
+ 33 4 68 41 89 16

Right of data subjects

As a person concerned by the processing of personal data you have the following rights:
Pursuant to article 15 of the GDPR, you have a right of access personal data concerning you.
Pursuant to article 16 of the GDPR, you have the right to rectify, as soon as possible, any personal data that is inaccurate.
You have the right to request that this data be completed.
Under article 17 of the GDPR, you have a right to erasure of personal data insofar as the processing is not necessary for:
- the exercise of right to freedom of expression and information
- compliance with a legal obligation
- a reason of public interest
- the establishment, exercise or defense of rights in court.

Under Art.18 GDPR you have a right to restriction of processing in cases where:
- you dispute the accuracy of the data
- the processing of the data is unlawful but you oppose their erasure
- we no longer need your data but you still need them for the establishment, exercise or defense of your legal rights.
Under article 21 of the GDPR, you have a right to object to data processing.
Under Article 20 of the GDPR you have a right to receive your data in a structured, commonly used and machine-readable format (right to data portability),
Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority.

Information on the use of personal data on the basis of consent and the right to withdraw consent

We use your email to send a newsletter. The legal basis for this processing is your express consent.
We collect your consent when you accept our general conditions of sale: Checkbox: "I have read the conditions of use and I adhere to them without reservation". We also collect your consent when you enter your e-mail address in the Receive our exclusive offers section in order to benefit from a reduction coupon.

If you no longer wish to receive commercial prospecting by email, you can let us know at any time by one of the following means:
- click on the unsubscribe link in each email (this link is at the bottom of the newsletter)
- send an email via the contact form.
- in "My account" or in the customer area, go to the Subscribe to your newsletter and uncheck the corresponding box

Purpose (s) of the processing and recipient (s) of personal data

The personal data collected on our site is used to carry out order processing and manage the commercial relationship (deliveries, invoices, after-sales service).
We can also use your data for advertising purposes, either after have obtained your express consent, i.e. within the limits authorized by law.
We are also likely to use your data to meet our legal and / or regulatory obligations where applicable.

The recipients of your personal data are, where applicable, our providers of means of payment or payment security, our delivery providers, our business partners.
In the event that this is required by law, your consent is obtained or a possibility of refusal is given to you before any data transmission.

Right of withdrawal

You have the right to withdraw from this contract without giving any reason within 14 days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last item.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, letter sent by post, fax or email) by post to SAS DPAN address, 320 rue de l'Amandière ZA du Castellas 11100 Montredon des Corbières (FRANCE), by phone at +33 4 68 41 56 01 or by Email at sav@comptoirducabriolet.com.

For the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period. You must return or return the goods to SAS DPAN, 320 rue de l'Amandière ZA du Castellas 11100 Montredon des Corbières (FRANCE), without undue delay and, in any event, no later than fourteen days after you have received us communicated your decision to withdraw from this contract. This period is deemed to have been met if you return the goods before the expiration of the fourteen day period. You will have to bear the direct costs of returning the goods.

Effects of withdrawal

In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs arising from your choosing, if applicable, a delivery method other than the less expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day we are informed of your decision to withdraw from this contract. We will refund using the same payment method you used for the initial transaction, unless you expressly agree to a different method; in any case, this reimbursement will not incur costs for you. We may defer reimbursement until we have received the item or until you have provided proof of shipment of the item, whichever is the earlier.

Exception to the right of withdrawal

The exercise of the right of withdrawal is excluded for the following contracts:
- contracts for the supply of goods made to the consumer's specifications or clearly personalized;
- contracts for the supply of goods liable to to deteriorate or expire quickly;